Privacy Policy

Effective Date: 01-01-2025

Welcome to Raj Ras Ayurveda! Your privacy is important to us, and we are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit www.rajrasayurveda.com (“Website”) or engage with our services.

1. Information We Collect

When you use our Website, we may collect the following types of information:

a. Personal Information

We collect personal details that you provide voluntarily when making a purchase, registering an account, or subscribing to our newsletter, including:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely through third-party gateways)
b. Transaction Information
  • Purchase history
  • Order details and tracking information
  • Billing and payment records
c. Technical & Usage Data

We automatically collect certain data to enhance your experience, such as:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited, time spent, and interaction on the Website
d. Cookies & Tracking Technologies

Our Website uses cookies and similar technologies to improve functionality, analyze traffic, and personalize your shopping experience. You can manage cookie preferences in your browser settings.

2. How We Use Your Information

We use the information collected for the following purposes:

  • Order Processing & Fulfillment: To process your purchases, arrange shipping, and send order confirmations.
  • Customer Support: To respond to queries, process returns, and assist with order issues.
  • Marketing & Promotions: To send exclusive offers, newsletters, and product updates (you can opt-out anytime).
  • Website Improvement: To analyze website performance and enhance user experience.
  • Fraud Prevention & Security: To detect and prevent fraudulent transactions or unauthorized access.
  • Legal Compliance: To comply with applicable laws and regulations.
3. How We Share Your Information

We do not sell or rent your personal data. However, we may share your information in the following cases:

a. Third-Party Service Providers

We may share your details with trusted partners who assist us in:

  • Payment processing (e.g., Razorpay, Paytm)
  • Order fulfillment & shipping (e.g., courier partners)
  • Customer support & email services

These providers are obligated to keep your information secure.

b. Legal Compliance

We may disclose information if required by law, court order, or to protect the rights and safety of Raj Ras Ayurveda, its customers, or the public.

c. Business Transfers

In case of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4. Your Rights & Choices

You have the following rights regarding your personal data:

  • Access & Update: You can review and update your personal information through your account.
  • Data Deletion: You may request the deletion of your data, subject to legal or operational requirements.
  • Opt-Out of Marketing: You can unsubscribe from promotional emails at any time.
  • Cookie Preferences: You can adjust cookie settings in your browser to control tracking.

To exercise your rights, contact us at support@rajrasayurveda.com.

5. Data Security

We implement industry-standard security measures to protect your data, including:

  • SSL encryption for secure transactions
  • Restricted access to sensitive information
  • Regular monitoring for security threats

While we take precautions, no system is 100% secure. We encourage you to keep your account credentials confidential.

6. Third-Party Links

Our Website may contain links to external websites. We are not responsible for their privacy practices. Please review their policies before sharing your information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date. Please review it periodically for updates.

8. Contact Us

For any questions or concerns regarding this Privacy Policy, reach out to us:

📧 Email: support@rajrasayurveda.com
📞 Phone: +91-90996 02555

Thank you for trusting Raj Ras Ayurveda with your personal information. We value your privacy and strive to provide a secure shopping experience!

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