Terms & Conditions
Welcome to Raj Ras Ayurveda! By accessing or using our website (www.rajrasayurveda.com) and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making a purchase or using our services.
1. General Information
- Raj Ras Ayurveda is an e-commerce platform selling Ayurvedic products.
- By using our website, you confirm that you are at least 18 years old or have parental consent to make purchases.
- We reserve the right to update, modify, or change these terms at any time without prior notice. Your continued use of our website signifies your acceptance of any changes.
2. Account Registration & User Responsibilities
- You may be required to create an account to access certain features or make purchases.
- You are responsible for maintaining the confidentiality of your account credentials and for any activity under your account.
- Providing false, inaccurate, or misleading information may result in account suspension or termination.
3. Orders & Payments
- All orders placed on our website are subject to acceptance and availability.
- We reserve the right to refuse or cancel any order if we suspect fraud, incorrect pricing, or other errors.
- Payments must be made through our secure payment gateways. We accept debit/credit cards, UPI, and other digital payment methods.
- In case of payment failure, Raj Ras Ayurveda is not responsible for any bank or payment gateway issues.
4. Pricing & Promotions
- All prices listed on our website are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
- We reserve the right to modify product prices, offers, and discounts without prior notice.
- Discounts and promotions are subject to specific terms and may not be combined with other offers unless explicitly mentioned.
5. Shipping & Delivery
- Orders are processed and shipped according to our Shipping Policy.
- Delivery timelines are estimates and may be affected by unforeseen circumstances such as weather, strikes, or courier service delays.
- Raj Ras Ayurveda is not responsible for delivery failures due to incorrect shipping addresses provided by the customer.
6. Returns, Refunds & Cancellations
- Returns and refunds are subject to our Refund & Return Policy.
- Refunds will only be processed after product inspection and approval.
- Orders can only be canceled before shipment. Once shipped, cancellation requests will not be accepted.
7. Product Disclaimer
- Our products are Ayurvedic wellness products, not medicinal drugs. They are not intended to diagnose, treat, cure, or prevent any disease.
- Product descriptions, benefits, and usage instructions are based on Ayurvedic principles and traditional knowledge. Results may vary from person to person.
- Before using any Ayurvedic product, consult a healthcare professional if you have medical conditions, are pregnant, or are taking medication.
8. Intellectual Property Rights
- All content, including product images, logos, text, and website design, is the exclusive property of Raj Ras Ayurveda.
- Unauthorized use, reproduction, or distribution of any content without permission is strictly prohibited and may result in legal action.
9. Limitation of Liability
- Raj Ras Ayurveda is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website.
- We do not guarantee uninterrupted, error-free access to our website and reserve the right to modify or discontinue services at any time.
10. Privacy Policy
- By using our website, you agree to our Privacy Policy regarding the collection, use, and protection of your personal information.
- We use industry-standard security measures to protect your data but cannot guarantee complete security due to the nature of online transactions.
11. Governing Law & Jurisdiction
- These Terms & Conditions are governed by the laws of India.
- Any disputes shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana, India.
12. Contact Us
If you have any questions regarding these Terms & Conditions, feel free to contact us:
📧 Email: support@rajrasayurveda.com
📞 Phone: +91-90996 02555
By using Raj Ras Ayurveda, you acknowledge that you have read, understood, and agree to these Terms & Conditions. Thank you for shopping with us!